“Roads? Where we’re going, we don’t need roads!” This is how Dr. Emmett Brown, alias “Doc”, one of the protagonists of the famous movie “Back to the Future”, imagined the year 2015: a world where the innovation and the technology rule and the digital has conquered each part of the everyday lives.
This year also RGI wanted to come “back to the future” in its yearly RGI Next, the annual flagship event during which the insurance IT leader shows its vision and market trends. With the payoff “Back to the Future”, RGI Next took place on October, 16th, in the prestigious location of Grand Hotel Villa Serbelloni, on the Como Lake, with about 200 delegates from the insurance market.With the fourth edition RGI showed how the market trends and predictions presented during the last years events have been already implemented on RGI assets.
RGI CEO, Vito Rocca, welcomed the delegates showing how the word “Digital” is nearly a buzzword that influences every part of our daily life, from work one to private: in fact, if you google words as “digital” or “facebook”, the search engine gives a lot of results, as many as “house” or “food” words. RGI CEO has than introduced the “Tra-digital” approach: it is a milestone that, in a transition roadmap from the traditional business model to the digital business model, makes the traditional legacy systems coexist with the innovative omnichannel front ends.
Thereafter, Jamie Macgregor, Celent Senior Vice President Global Insurance, Oliver Wyman Group, analysed the digital maturity of the EMEA insurance market, focusing on the Italian market, showing the result of the exclusive Celent report, in partnership with RGI, “Insurance, Digitization and the Italian Market. How ready are Italian Insurers?”
In the hearth of the event, during the Tech Show, Elena Pistone, RGI Corporate Marketing & Strategic Partnerships Director, interviewed Gianluca Verraz, RGI Chief Product Officer and Ugo Di Iorio, RGI Chief Presales & Innovation Officer, who presented the most innovative solutions to satisfy the insurers needs to become digital.
During this speech, PASS_Insurance was presented as the solution that offers to the Insurers the possibility of riding the wave of tra-digital, and then to switch to the new generation of Policy Administration systems. RGI CPO explored the evolutions of PASS_Insurance, such as the user experience that is inspired by the B2C and social networks and the integration of Big Data and Internet of Things.
After the main session, three parallel sessions were dedicated to analyse the technologic brunt on Life, P&C and Claims Business Lines.In each session, a case study was presented:
– For the Life Business Line, Carlo Menozzi, CredemVita Managing Director and Aniello Mautone, RGI Policy Administration System & Digital Director, in the workshop “From Legacy to Digital”, showed three implementation approaches of RGI changing program (Big Bang Approach, Parallel Approach, Tra-Digital Approach).
– Davide Berveglieri, Cattolica Assicurazioni Sales and Operation Director, with Damiano Fusina, Cattolica Assicurazioni BU Bancassurance Direct Channel Development, interviewed by Matteo Missaglia, RGI Italy System Integration Director, in the workshop “Rise up to Omnichannel” presented the Click2Go project, the winner of Celent Model Insurer Awards, in March 2015. Then, Matteo Missaglia presented the innovative PASS_Mobile, which allows the mobility sales and PASS_Prodotti Easy, a PASS_Prodotti evolution that offers an intuitive interface and allows several functionalities that simplify the operatively products configuration.
– The focus on Claims session was the “Claims Digital Transformation” through PASS_Claims, thanks to the speeches of Alessandro Berta, Helvetia Operation & Business Claims Transformation Manager and Teresa Alberti, RGI Client Manager.
A Tra-digital concert, performed by “Ensemble le Muse” closed the event with baroque melodies revisited with modern instruments.