AI, as the term is most often used today is, simply put, the theory and practice of building machines capable of performing tasks that seem to require intelligence. Currently, cutting-edge technologies striving to make this a reality include machine learning, artificial neural networks and deep learning.
The big international companies increasingly use the new technologies based on artificial intelligence, as these can evolve the interaction among the service providers and the users. An example can be on online virtual assistant who speaks with users in all languages and adapt to their “style” and demands.
Few years ago, digitization was the new frontier of business and it was identified with a generic renewal of IT systems. Over time, the buzzword “Digital” has become concrete and now we refer to a real transformation of a company with new models in business and organization.
The traditional economy is now undergoing a deep transformation from a linear model to an ecosystem model that, thanks to the diffusion of digital technologies, is changing the industry into a completely open, interconnected and dynamic network.