Erica Grassis - Customer Engagement Expert, Author at RGI Magazine

Women In Tech, the rise of a new generation

According to a World Economic Forum report, only 23% tech workers are female

Digital transformation as an enabling agent for inclusive and sustainable growth.

With 4500 exhibitors, a space of over 260,000 m2 and around 200,000 visitors, CES 2019, the biggest hi-tech innovation show

Virtual assistants and intelligent speech interfaces. Insurance companies look to the future, embracing the new opportunities offered by IoT, smart

The insurance market is the sector that is facing the most disruption from the digital revolution: consumer habits have changed,

Two birthdays in one. Ours (30) and Annual Assicurazioni’s (20).

For many, the concept of a “smart home” is a futuristic, and perhaps even frivolous, offering where lights shut off

Celent, a division of Oliver Wyman, has awarded RGI, an independent software vendor and leader in Europe in the design,

Evolutions in compliance and business innovation to enable a smarter approach to the insurance business.The new release enables insurers to