Customer communications management (CCM) has become critical for businesses.
RGI Group sponsored the 6th Annual Insurance Distribution Strategies Forum, organized by Fleming Europe, a European B2B networking channel that hold more than 100 vertical industry events in Europe.
It is hard to overstate the importance of getting pricing right.
In a context that is steadily changing, digital technology enables new sales models that will influence significantly both the Insurer and the distribution network.
The virtual interaction is a distinctive element of the digitalization era, with a co-presence of different types of technologically advanced channels combined with more traditional ones.
The digital revolution has led to a majior change in the market which has evolved into business and sale models, thus allowing an integration between traditional and innovative channels and promoting the differentiation among users during the information gathering and underwriting processes.