Digital is a major force for disruption in the Insurance Industry and Insurers have now new tools to increase the quality of customer interactions and strengthen customer relationships, in order to achive a greater operational efficiency and to ensure a better customer experience.
Friendsurance is an insurance intermediary and from its launch in 2010 Friendsurance is now sustaining a monthly customer growth figure of 20%.
RGI Group will attend tomorrow, April 28th, the Italy Insurance Forum event, held by Istituto Internazionale di Ricerca, with two speeches in Digital and Claims sessions.
Recently, the word ‘Digital’ has gained so much outburst that every analyst has been writing about it, every IT solution provider has been tying their products around it and every Insurer has started embarking on a ‘Digital Strategy’ journey.
“Business moments” are specific transient opportunities that triangle people, businesses and the Internet of Things. They represent moments of opportunity and competition that can rapidly change the dynamics across industries.
Cattolica Assicurazioni, one of the main Insurers in Italy, won the Celent’s Model Insurer Award – Oliver Wyman Group on 23 of March in New York. Cattolica Assicurazioni was awarded for the “Digital and omni-channel technologies” category, for the Click2Go multichannel platform, developed by RGI Group, leader in IT solutions for the Insurance market.
Insurers need to boost their security knowledge within the growing risk of cyberattacks.
In previous years entire new disciplines emerged. Last year was big for content marketing, data, native advertising, programmatic. 2015 will be big for three overarching trends.
Each time a new IT industry term comes along, World Wide Web, cloud computing, Internet of Things (IoT), it marks a new period in the Digital Transformation game.
Fraud management has become a major priority for many organizations, in particular in eCommerce, travel and healthcare.