Fraud management has become a major priority for many organizations, in particular in eCommerce, travel and healthcare.
A CDO is a business leader who creates and executes data and analytics strategies to drive business value.
It is no a secret that today’s consumer looks and acts differently than the consumer of fifteen years ago.
The point behind collecting data and deploying technology is to allow an enterprise to sell, operate, and deliver goods or services profitably. The individuals who undertake this effort are called Business Intelligence Analysts, or alternatively, Business Analysts.
We wish you a Merry Christmas and a very successful 2015!
The digital era has come upon us fairly rapidly, driven by the mobile technology revolution and smart devices. As with other major transformations, the initial response by insurers has been to introduce mobile apps as extensions to their web applications.
The advent of Internet and mobile apps has generated social media sites that provide ratings on customer experience based on user feedback. In particular, for the insurance industry, customer centricity and experience is evolving and the renewed impetus has been new channels of interaction like the web and mobile apps.
During last weeks, RGI Group completed the eMotions project, which main goal was to accomplish the modernization of Helvetia Group IT systems.
According to a new report conducted by Forrester Research, a majority of decision makers surveyed understand the importance of the Internet of Things (IoT) and they are in the process of deploying IoT as part of their business strategy.
Customer communications management (CCM) has become critical for businesses.