We wish you a Merry Christmas and a very successful 2015!
The digital era has come upon us fairly rapidly, driven by the mobile technology revolution and smart devices. As with other major transformations, the initial response by insurers has been to introduce mobile apps as extensions to their web applications.
The advent of Internet and mobile apps has generated social media sites that provide ratings on customer experience based on user feedback. In particular, for the insurance industry, customer centricity and experience is evolving and the renewed impetus has been new channels of interaction like the web and mobile apps.
During last weeks, RGI Group completed the eMotions project, which main goal was to accomplish the modernization of Helvetia Group IT systems.